Mobile Telecom Expense Management (TEM)
As companies continue to leverage mobility to increase business productivity and profitability, many are challenged, more than ever before, to effectively manage their growing number of mobile devices and optimize their escalating wireless expenses.
Vision Wireless's Mobile TEM solution directly addresses these challenges by providing increased visibility and control over company-sponsored mobile devices, combined with detailed analysis, reporting, and optimization of your company's wireless telecom expenses -- all from a single, intuitive portal.
Enterprises report that they are struggling to rein in their telecom service spend.
Source - Gartner, Market Guid for Telecom Expense Management Services
The telecom expense management market is mature and evolving, and complex enterprise needs are driving demand for managed solutions.
Source - Gartner, Competitive Landscape: Independent TEM Providers
Fully-Managed TEM/BPO Solution
Our Mobile TEM offering is provided as a Fully-Managed TEM/BPO solution. This means Vision Wireless manages all aspects of the TEM function including: carrier data management, invoice audit, usage management, dispute management and resolution, business intelligence/reporting/analytics, wireless expense optimization and cost allocation.
In addition, our Fully-Managed TEM/BPO offering includes the crucial mobile life-cycle management features of ordering and provisioning, inventory/asset management, change management (MACDs), and mobile helpdesk support.Key features include:
- Mobile Service Ordering and Provisioning
- Mobile Asset Management
- Mobile Change Management
- End User Mobile Helpdesk Support
- Business Intelligence / TEM Reporting / Analysis
- Wireless Expense Optimization
- Cost Allocation